FoodToDoor
FoodToDoor
# Privacy Policy
Food-To-Door values your privacy. We collect and use your personal information (such as name, contact details, and address) only to provide seamless meal delivery services. We do not sell or share your data with third parties except for service-related purposes. By using our services, you consent to our data practices.
For any privacy concerns, contact us at +91 9600402959/ support@foodtodoor.in
# Terms and Conditions
  1. Service Scope: Food-To-Door delivers fresh, home-cooked meals as per the selected plan.
  2. Subscription: Customers can subscribe to daily, weekly, or monthly meal plans.
  3. Payment: Payments must be made in advance via our accepted payment methods.
  4. Modifications: We reserve the right to modify the menu, pricing, or service policies with prior notice.
  5. User Responsibility*: Customers must return empty boxes and bags as per our collection schedule.
  6. Limitation of Liability: Food-To-Door is not responsible for any health issues arising from undisclosed allergies.
# Cancellation and Refund Policy
  • Cancellation: Orders must be canceled at least 24 hours before the scheduled delivery.
  • Refunds:
    1. Full refund for cancellations made within the notice period.
    2. No refund for last-minute cancellations.
    3. In case of service failure on our end, a refund or replacement will be provided.
For cancellations, contact us at +91 9600402959/support@foodtodoor.in.
# Shipping and Delivery Policy
  1. Delivery Timing:
    • Lunch: 12:30 PM - 1:00 PM
    • Dinner: 7:00 PM - 8:00 PM
  2. Collection of Used Boxes:
    • Lunch bags are collected at night during dinner delivery.
    • Dinner bags are collected the next day during lunch delivery.
  3. Customer Responsibility: Customers must place used bags at the designated drop-off spot before collection time.
  4. Delays: While we strive to deliver on time, unexpected delays may occur. We will notify customers in such cases.
# Contact Us
For any queries, concerns, or feedback, reach out to us at:
  • 📞 +91 9600402959
  • 📧 support@foodtodoor.in
  • 📍 Food To Door, 82, Lenin street, Kosapalayalam, Pondicherry, 605013